Terms and Conditions

Terms and Conditions

Introduction

These terms of service (the “Terms”) govern your use of the website Olditbazaar.com (the “olditbazaar.com”) and any products or services offered through the Site (the “Products”).
Please read these terms of use carefully before using this website (“Old IT Bazaar”). These website terms of use (the “terms of use”) govern your access to and use of the website. The website is available for your use only on the condition that you agree to the terms of use set forth below. If you do not agree to all of the terms of use, do not access or use the website. By accessing or using the website, you and the entity you are authorized to represent (“you” or “your”) signify your agreement to be bound by the terms of use.

Warranty Coverage :

1) Duration: Specify the duration of the warranty (e.g., 6 months, 1 year).
2) Parts Covered: List the parts covered under the warranty (e.g., hardware components, battery).
3) Services Covered: Specify the services covered (e.g., repair, replacement).

Warranty Exclusions :

1) Damage: Exclude damages due to misuse, abuse, accidents, or unauthorized modifications.
2) Software Issues: Exclude software issues, including operating system reinstallation.
3) Consumables: Exclude consumable parts like batteries beyond a certain usage period.

Warranty Terms :

  • Old IT Bazaar provides warranty for refurbished products 6 months from date of purchase unless other specified or additional separate warranty pack is sold at time of purchase.
  • Battery & Power adaptor carry 90 days’ warranty from date of purchase.
  • Any defects arising as a result of accident, misuse, liquid spills, contamination, improper or inadequate maintenance or calibration, or other external causes.
  • Product warranty is limited to hardware; no warranty is being provided for software / data. / Virus, or similar malicious code.
  • Warranty will be void if warranty seal is tampered
  • For faulty units being returns or sent for repairs users are informed to ensure backup of data as Old IT Bazaar does not guarantee for data.

 

What is Covered Under Warranty ?

What is Not Covered Under Warranty ?

• No power on
• Software issues
• Keyboard not working
• Minor DIM display
• The damaged laptop was received through a courier
• Physical damage
• Cosmetic major visible scratches and dent
• Battery backup 1 hour and above
• Motherboard issue
• 1 minor patch on the screen
• Speaker not working
• 3 dead pixels or spot
• Camera and USB Ports
• low speaker volume for 7th gen and below

User Accounts

In order to use certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

User Conduct

You agree to use the Site and Services in a lawful and appropriate manner. You may not use the Site or Services for any of the following purposes:

  • To transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content.
  • To harm or attempt to harm minors.
  • To impersonate any person or entity.
  • To interfere with or disrupt the Site or Services.
  • To violate any applicable laws or regulations.

We reserve the right to terminate your account or your access to the Site or Services for any reason, including but not limited to violation of these Terms.

Disclaimer of Warranties

The Site and Services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the Site or Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

We will not be liable to you for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Site or Services, whether based on contract, tort, or any other legal theory.

Indemnification

You agree to indemnify and hold us harmless from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Site or Services.

Miscellaneous

These Terms are governed by the laws of the State of [your state] without regard to its conflict of laws provisions. Any disputes arising out of or relating to these Terms will be resolved exclusively by the state or federal courts located in [your state].

If any provision of these Terms is found to be invalid or unenforceable, such provision will be struck from these Terms and the remaining provisions will remain in full force and effect.

These Terms constitute the entire agreement between you and us regarding the use of the Site and Services. These Terms supersede any and all prior or contemporaneous communications, representations, or agreements, whether oral or written.

GDPR Policy

Following a clear mandate from our Partners and our Customers, Old IT Bazaar, in 2024, constituted a dedicated cross-functional compliance team and defined the roadmap to GDPR compliance.

What is GDPR?

The General Data Protection Regulation (GDPR), which came into effect from May 25, 2018, empowers European Union (EU) residents by placing them in control of their personal information and upholding strict protocols for organizations that collect and process this information.

The GDPR lays down seven core principles. They are:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality (security)
  • Accountability

The Data We Collect

GDPR defines Data Controllers as an entity that determines the purposes for which and the means by which personal data is processed. Data Controllers decide ‘why’; and ‘how’; the personal data should be processed. The data processor processes personal data only on behalf of the Controller. Old IT Bazaar acts a Data controller or Data processor depending on the origin of the transaction.

For the transactions that originate on Old IT Bazaar platform (Website, App), Old IT Bazaar is Data controller. Old IT Bazaar is Data processor where it processes data for its partners who are Data controllers. The data controllers specify the kind of data required from the data subject, i.e. the customer. As the data processor, we process data based on the requirements stated by Data controller.

This data can be of three types:

  1. Personal Information (PI): That can identify a person. For instance, email id, mobile number, ID card number, and photo, etc.
  2. Non-Personal Information (non PI): Such as the first name, last name, and device details, etc.
  3. Sensitive Personal Information (SPI): Such as biometrics, genetic data, sexual orientation, race, and ethnicity, etc. Explicit Consent from Data Subjects

To ensure that our Customers are aware of why all the information is being collected, we have enabled; explicit consent; which has to be obtained from customers before processing their information. Moreover, our privacy policy clearly states ‘what’, ‘why’; and ‘how’; customers personal data is processed.

Data Subject Rights

Old IT Bazaar has implemented processes to acknowledge and respect Data Subject Rights. A data subject can email us at “info@Old IT Bazaar.in” and request to exercise Data Subject Rights. Since Old IT Bazaar is both Data controller and Data Processor (processing data at the behest of Data Controllers), the verification authority to validate the Customers Data Subject Right request is decided basis the origin of transaction.

Data Subject Rights consist of:

  1. The right to be informed
    2. The right of access
    3. The right to rectification
    4. The right to erasure
    5. The right to restrict processing
    6. The right to data portability
    7. The right to object
    8. Rights related to automated decision-making and profiling

Data Management

  1. Data Storage and Security:  Old IT Bazaar is hosted on AWS and has put in place industry standard practices for managing the data in transit and data at rest.
  2. Data retention: Old IT Bazaar maintains data from the transactions enabled on its own platform and the ones enabled on Widgets/Apps enabled for partners. The retention period is defined in accordance with the business and legal needs. We however understand and appreciate the needs to provide flexibility to Data controllers to define data retention period for their own customers. Such provisions are agreed and defined in the contract between the Partners (Data Controller) and Old IT Bazaar (Data Processor).

The time-frames can be specified in the contract based on the partner’s specific requirements. The partner can choose to have the data deleted from our cloud-based servers as desired. After the termination or expiry of the contract, the partner can place a request to remove all data by writing to us at “info@olditbazaar.com”. We validate the request and, if needed, seek confirmation from the partner before processing the request. Old IT Bazaar Customers can also request for deletion of their credentials by writing to us at “info@olditbazaar.com”. After validating the request, the details are deleted within 15 days of receiving the customer’s request.

  1. Data Breach Management:  We continually monitor and upgrade our systems and processes to maintain the highest standards of data management and privacy practices. In an unlikely event of a data breach, we intend to notify our partner (Data Controllers) and Data subject (where Old IT Bazaar is Data controller) immediately and no later than 24 hours after becoming aware of such a breach.

Our commitment to world-class standards, In order to meet the world class standards for Data Privacy and Data Security, Old IT Bazaar has taken steps to be General Data Protection Regulation (GDPR) compliant. Old IT Bazaar is also ISO 27001:2013 compliant. Old IT Bazaar is committed to aligning itself with global best practices in data compliance and is dedicated to infosec and data privacy. To that end, the company has a dedicated team working on these requirements.

Contact Us

If you have any questions about these Terms, please contact us at support@olditbazaar.com

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